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CopperLeafStudio

Data Privacy Policy

Your privacy is important to us at CopperLeafStudio

Effective Date: February 20, 2026 | Last Updated: February 20, 2026

Information We Collect

Personal Details You Share

When you reach out regarding corporate floral designs or gift solutions, we collect information you choose to share. This may include your name, company name, email, phone, delivery locations, and particular specifications for your floral requests. Payment details are also collected at checkout, though processed securely by our payment partners.

For corporate clients, we may also gather extra business data like registration details, preferred delivery timelines, and budget constraints to tailor our service to your enterprise.

Data Collected Automatically

Our site automatically gathers technical details when you browse, such as your IP address, browser, device information, and navigation path. We use this to enhance site performance and learn how customers discover our offerings.

Important: We only collect the minimum personal data required to deliver our floral arrangements and delivery services. Your privacy underpins our operations.

How We Use Your Information

We primarily use your data to complete flower orders and deliver outstanding support. This covers order processing, arranging deliveries, crafting bespoke arrangements per your specifications, and communicating about your service needs.

We also use data to enhance our offerings and the website experience, helping us identify the most valued corporate floral services for our clients and ways to better assist the business community in United Kingdom.

Order Processing: Handling orders, deliveries, and payment processing
Communication: Replying to inquiries, sharing updates, and providing support
Service Improvement: Reviewing feedback and usage trends to improve our offerings
Business Development: Developing customized corporate programs and subscription options

Information Sharing and Disclosure

CopperLeafStudio respects your privacy and does not sell your personal information to others. We share information only as needed to deliver our services or when required by law.

Service Partners

We may disclose required data to trusted partners who assist in running our operations, such as delivery services, payment processors, and tech providers. These partners are contractually bound to safeguard your information and use it solely for the services they perform for us.

Legal Requirements

We may reveal information when mandated by law, a court order, or government request. We may also share data to defend our rights, property, or safety, or the safety of our customers and staff.

Data Security Measures

We treat the protection of your personal data with utmost seriousness and deploy appropriate technical and organizational safeguards to shield it. This includes secure data storage, encrypted transmissions, and restricted access to personal information within our organization.

Secure Storage

Personal data is kept in protected systems with access controls and ongoing security monitoring.

Encryption

Sensitive data transmissions are encrypted to safeguard information as it travels between your browser and our infrastructure.

Limited Access

Access is restricted to authorized personnel who require the data to provide services.

While we employ strong security measures, no method of transmission over the internet is 100% secure. We continuously enhance our security practices to guard against evolving threats.

Your Privacy Rights

You hold important rights regarding your personal information. In accordance with applicable laws, you may be entitled to access, rectify, erase, or limit how your information is used.

Access: Request a copy of the personal data we possess about you
Correction: Update or fix inaccurate personal information
Deletion: Request deletion of personal information (subject to legal retention requirements)
Restriction: Limit how we process your personal information in certain circumstances
Portability: Request transfer of your data in a structured, widely used format

To exercise these rights, please contact us using the information provided at the end of this policy. We will respond to requests within a reasonable timeframe as required by applicable law.

Data Retention

We keep personal information only as long as necessary to provide our services and fulfill legal obligations. Retention periods vary depending on the type of information and the purpose for which it was collected.

Typical Retention Periods:

  • Customer contact and order information: 3 years after last service interaction
  • Payment transaction records: 7 years for tax and accounting requirements
  • Website analytics data: 26 months for service improvement analysis
  • Marketing communication preferences: Until you unsubscribe or 2 years of inactivity

Cookies and Website Tracking

We employ cookies and comparable technologies to enhance your time here and to gain insights into how visitors interact with our site. Cookies enable us to recall your choices and assess site performance.

You may manage cookie preferences via your browser settings. Note that turning off some cookies could impact how the site works. For in-depth details about our cookie practices, please consult our Cookie Policy.

Third-Party Links

Our site might include links to third-party sites or services. This privacy policy covers only CopperLeafStudio and our site. We do not oversee the privacy practices of external sites.

We recommend checking the privacy policies of any third-party sites you access via links on our site.

Policy Updates

We may periodically revise this privacy policy to reflect changes in our practices, offerings, or legal obligations. When substantial changes occur, we will update the "Last Updated" date at the top of this policy.

We invite you to review this policy from time to time to stay informed about how your privacy is safeguarded.

Contact Us About Privacy

If you have questions about this privacy policy, wish to exercise your privacy rights, or have concerns about how we process your information, please contact us.

Contact Us About Privacy

CopperLeafStudio Privacy Team
66 King's Road, London
London, United Kingdom SW3 5UU

Email: [email protected]
Phone: +44 20 7946 0010

For privacy-related inquiries, please put "Privacy Request" in your subject line and include as much detail as you can about your request. We strive to reply to all privacy inquiries within seven business days.